Welcome from Cornell's Center for Hospitality Research. It is hard to believe, but the fall semester is quickly coming to a close.

This fall saw the successful relaunch of the Cornell Hospitality Research Summit (CHRS). We had 180 participants at the event and are already starting to plan for the fifth CHRS.

In an effort to grow attendees and expand the reach of CHRS, we are planning to relocate the next event. Preliminary planning has us looking at hosting the event in New York City. Check back to the CHRS website for regular updates!

2017 Cornell Hospitality Research Summit
“The future is very, very bright for lodging, hospitality and travel, not just short-term but long-term,” said Arthur Adler ’78, chair of the Americas division of Jones Lang LaSalle’s Hotels & Hospitality Group.

Adler set the stage for the Cornell Hospitality Research Summit with a keynote speech on how disruption drives innovation in the hospitality industry. More>>


Center for Hospitality Research Sustainability Roundtable
Participants of the 2017 Cornell Sustainability Roundtable gathered to from around the world to discuss a wide range of emerging topics including actionable strategies for the industry to meet prioritized United Nations Sustainable Development Goals (UNSDGs), sustainable tourism “asset management” research, deeper engagement with hospitality business owners and developers in sustainability initiatives, and trends in furniture, fixture and equipment (FF&E) procurement and what a hotel of 2050 may look like. More>>
Today's guests expect hotels to accommodate and enable their healthy lifestyles, yet there is still no consensus on how wellness should be ‘delivered’ to guests.  Local Measure, the leading provider of real-time, actionable customer intelligence for hotels, released their newest eBook exploring key drivers behind wellness, the psychographics of wellness devotees, the seven key pillars of wellness, and how hotels around the world are responding to our changing demands. The free eBook features exclusive insights from Christopher J. Nassetta, President & CEO, Hilton; Keith Barr '92, CEO, IHG; Chris J. Cahill, CEO Luxury Brands, AccorHotels; Bernhard Bohnenberger, President, Six Senses Hotels Resorts Spas, and Irene Forte, Group Project Director, Rocco Forte Hotels on the future of wellness in the hospitality industry. More>>
Cornell Study Doubles Hotel Sustainability Benchmarking Data
for Global Use
For the fourth year in a row, Cornell’s Center for Hospitality Research (CHR) has released the latest benchmarks from an ongoing international sustainability data index for the global hotel industry. The report, “Hotel Sustainability Benchmarking Index 2017: Energy, Water, and Carbon,” in collaboration with a dozen global hotel firms, analyzes data provided for nearly 13,000 properties. Increasing the data set by 80 percent and adding further segmentation from the previous index, the report is available from the CHR at no charge.

The results are presented in the CHSB2017 Index with a range of benchmarks for energy consumption, water consumption, and carbon emissions for hotels by segments and geographic locations. CHSB data also serve as the central database for hotel sustainability benchmarks.

“As the industry launches our carbon and water goals, this common platform to benchmark our impact compared to our competitive set has and will continue to help us all improve,” said Denise Naguib, Vice President of Sustainability & Supplier Diversity at Marriott International.

Recent applications of the data set include DEFRA’s integration for scope 3 business travel, Arbor Day Foundation’s online carbon offsetting program, the Greenprint Performance Report’s hotel section, and extrapolation for the industry’s global footprint together with the International Tourism Partnership.

“Data analysis and benchmarking have been extremely important to Hyatt’s sustainability efforts over the years,” said Brigitta Witt, Global Head of Corporate Responsibility for Hyatt Hotels Corporation. “The industry-wide benchmarking through CHSB increases the insights we can gain through data. CHSB’s continued expansion has been important in achieving even more meaningful performance assessments that will help the industry to drive progress.”

Data for this benchmarking report were provided by Brighton Management, Hilton Worldwide, Host Hotels & Resorts, Hyatt Hotels Corporation, InterContinental Hotels Group, Mandarin Oriental Hotel Group, Marriott International, Park Hotel Group, Saunders Hotel Group, The Hongkong and Shanghai Hotels, Six Senses Hotels Resorts Spas, and Wyndham Worldwide.

Hotel companies are invited to join the movement and participate in the 2018 edition of the Cornell Hotel Sustainability Benchmarking Index (CHSB), submitting 2016 data sets for energy and water use. The upcoming edition will add enhancements including seasonal resorts, with Club Med confirming participation to support this enhancement.
CHR Welcomes New Advisory Board Members

Abhijit Pal '02
Based in Newport Beach, California, Abhijit Pal has spent more than a decade with Expedia in various key travel supply roles. In his current role, he is focused on industry research, improving field team engagement with large supply partners, and being the product-team liaison. More>>

Thomas Landen '02
Thomas Landen is the director of global field marketing at Revinate. Within his position, he is responsible for extending Revinate's thought leadership, driving overall marketing operations, and building and maintaining relations with hoteliers, industry associations, and universities. More>>

Balaji Krishnamurthy
Balaji Krishnamurthy is currently vice president of global strategy, corporate development, and business intelligence at Sabre Hospitality Solutions. Prior to this role, he was responsible for new market development efforts in Africa and China across Sabre's three business units. More>>

Craig Mason '85
Craig Mason currently serves as senior vice president of asset management for Host Hotels and Resorts, and where he has been a senior member of the leadership team for the past 15 years. He directly oversees a team that aggressively asset-manages a portfolio of full-service hotels in the upper-upscale and luxury-hotel tiers with multiple brand and franchise operators. More>>
Cornell Hospitality Quarterly Call for Papers
Submissions are now being accepted for a special issue on Hospitality Finance and Accounting. 

Deadline: Original research papers can be submitted until February 15, 2018, through the journal's website
Upcoming Events
March 14

CHR Advisory Board Career Session with Students
March 14
5:00 pm - 6:30 pm
Featured Members
For more information, contact Carol Zhe  | Program Manager | 607.254.4504

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